Warranty Information

Cyrus Shank warrants to the original purchaser that its products are free from defects in materials and workmanship under normal use and service conditions.

If a product is found to be defective within the warranty period, Cyrus Shank will, at its sole discretion, repair or replace the defective product at no charge.

Warranty claims must be made promptly upon discovery of the defect and within the applicable warranty period.

Damage resulting from improper installation, misapplication, misuse, abuse, or failure to follow Cyrus Shank installation and maintenance instructions.

Damage caused by operating the product outside of its published pressure, temperature, or chemical compatibility specifications.

Products that have been modified, repaired, or altered by anyone other than Cyrus Shank.

Normal wear and tear, corrosion from system contaminants, or damage caused by external forces.

Products where the set-pressure seal has been broken or tampered with.

Any valve that has been operated in a system containing fluids or chemicals incompatible with the valve's listed materials of construction.

Relief valves: One (1) year from the date of shipment from Cyrus Shank, provided the valve has been stored per the published storage recommendations and installed within that period.

Maximum recommended storage life prior to installation is one (1) year from date of manufacture under ideal conditions (clean, stable environment, room temperature, minimal humidity, original packaging).

Manifolds, hand valves, and accessories: One (1) year from the date of shipment.